About Us:

• Welcome to the Clutha Budget Advisory Service’s Website. We hope you enjoy browsing! Click on Contact Us if you need more information on a particular subject.
• Please feel free to contact us via email, phone or fax. If this is not convenient, there are free confidential budget advisory services in your area. Look in the White Pages under Budget Advice Services.
• Our office is situated at 19 Clyde Street, Balclutha.
• Lee-Anne Michelle, the coordinator is at the office on Tuesdays and Thursdays from 10am - 2pm (approximately). You are welcome to come in. Lee-Anne will help you then and there if suitable, or ask a volunteer adviser to visit you at your home. The budget rooms are also used for client/adviser meetings.
• All volunteer advisers are fully trained and experienced in budgeting matters. We operate under a Code of Ethics and the service is free and confidential.
• We can provide the following services:
• Advice
• Support
• Information
• Advocacy
• Community Education

• The Clutha Budget Advisory Service comprises of a Management Committee, the Coordinator and approximately 15 -20 volunteer advisers.

Code of Ethics:

• Respect for the needs and independence of clients:
• Advisers show empathy and understanding, respecting clients’ lifestyles, choices and their right to withdraw from budgeting at any time, Support and advice offered without prejudice

• Assistance without discrimination:
• Budget advisers maintain a non-judgmental, accepting attitude to all, regardless of sex, age, race, religion, or lifestyle. Budget advisers do not attempt to impose values of their own.

• Total confidentiality which is never breached:
• Before discussing financial details with creditors, court officials or any third party, advisers first obtain permission form the client family according to the Privacy Act 1993

• An environment of accountability and co-operation:
• Budget advisers display reliability, integrity and accountability, working as representatives of the Clutha Budget Advisory Service when communicating with individuals, families, creditors or any other people.

• Ongoing training, support and supervision of staff:
• Budget advisers accept initial and on-going training. Resources, support and supervision offered by the service are necessary to maintain suitable standards of budgeting and are required of all advisers within the service.